BOSTON, November 29, 2018 – Putnam Investments announced today that it has been recognized by DALBAR for mutual fund service quality for the 29th consecutive year. The continuous acknowledgement of Putnam’s work in this area includes being named DALBAR Mutual Fund Service Award winner and the sole recipient of DALBAR’s Total Client Experience Award for the past seven years.
“We view service as a critical component of our business and part of the value that we bring to our clients each and every day,” said Putnam President and Chief Executive Officer, Robert L. Reynolds. “Putnam is honored to be a recipient of this year’s DALBAR Mutual Fund Service Award – and we remain committed to expanding our long legacy of world-class service.”
For nearly three decades, DALBAR has conducted rigorous, systematic and yearlong testing of customer service based on industry benchmarks and has identified service providers that exceed industry standards. The DALBAR Service Awards are given annually by DALBAR, Inc., a leading financial services market research and consulting firm to elite service providers.
“Putnam and its enormously talented team of service professionals take tremendous pride in delivering an exceptional client experience, which we believe is one of the hallmarks of our firm,” said Putnam’s Chief of Operations Michael J. Woodall. “We look forward to raising the bar in this area for our company – and the industry – every single day.”
DALBAR, Inc. is the financial community’s leading independent expert for evaluating, auditing and rating business practices, customer performance, product quality and service. Launched in 1976, DALBAR has earned a reputation for consistent and unbiased evaluations of investment companies, registered investment advisers, insurance companies, broker/dealers, retirement plan providers and financial professionals. DALBAR awards are recognized as marks of excellence in the financial community.
About Putnam Investments
Founded in 1937, Putnam Investments is a global money management firm with over 80 years of investment experience. At the end of September 2018, Putnam had $177 billion in assets under management. Putnam has offices in Boston, London, Frankfurt, Tokyo, Singapore and Sydney. For more information, visit putnam.com.
Putnam mutual funds are distributed by Putnam Retail Management.